Contact Us

We're here to help. Whether you have a question about your order, a product inquiry, or need assistance with a return, our dedicated support team is ready to assist you.

Customer Support

We currently offer email-based support as our primary contact method to ensure every inquiry receives a thorough, well-documented response.

Order & Shipping Inquiries

If your question is related to an existing order, please include the following information in your email to help us assist you faster:

• Order number (found in your confirmation email)
• Full name used at checkout
• Brief description of your inquiry

Haven't Received Your Confirmation Email?

1. Verify your email address — Ensure the email entered during checkout or account creation is correct.
2. Check your spam/junk folder — Confirmation emails may occasionally be filtered. If found, please mark us as a trusted sender.
3. Still nothing? — Contact us at service@covelta.com and we'll resend it promptly.

Returns & Exchanges

All return and exchange requests must be initiated through our customer service team before shipping any items back. Unauthorized returns will not be accepted.

Please email us with your order details and reason for return, and we will provide you with further instructions.

Connect With Us

Follow us on social media for the latest updates, promotions, and new arrivals:

• Facebook · Instagram

Intellectual Property Notice

Covelta respects and values original design and intellectual property. If you believe any content on our site may unintentionally use your proprietary design, please contact us at service@covelta.com. We are committed to resolving any concerns promptly and in good faith.

Company Information